Dear St. William’s Living Center Residents, Friends, and Families:
We are very excited to share news that we will soon be able to resume visitation and warmly welcome visitors back Monday, January 25, 2021. St. William’s Living Center currently has no active staff or resident cases of COVID-19. To resume indoor visits, Medicare rules require that the county positivity rate be below 10% and a facility must have no new COVID-19 cases for at least 14 days and two rounds of negative tests for all staff and residents.
Please find the enclosed visitation guide explaining the visitation process. All visits must be scheduled, only two visitors may visit with one resident at a time. We prefer visitors to visit during business hours, Monday through Friday from 8:00 am to 5:00pm. If you are unable to visit during business hours, you must schedule a visit with the activity department by calling 218-338-1010.
We encourage loved ones to communicate with our residents by phone, video chat, or a window visit in Vogrin Hall if possible. You may call our activity department at 218-338-1010 to set up a time to schedule a video meeting or window visit with a resident.
Over the course of the past two months, we have worked closely with the Minnesota Department of Health to evaluate and update our infection control program. The handout included with this letter is intended help to educate residents, families, and visitors of proper hand hygiene, mask use, and personal protective equipment use.
Questions, Concerns, or Complaints
Should you have any questions, concerns, or complaints, please do not hesitate to contact us at: Tim Kelly, Administrator at 218-338-1001; Lori Roers, Director of Nursing at 218-338-1009. We realize that this pandemic has been hard on residents and their families and I want to make sure that we are appropriately addressing any concerns that you have.
Tim Kelly, Administrator