Visitors should call activity department at 218-338-1010 to schedule an appointment. Appointments must be scheduled for outdoor visits. If activity staff are not available, visitors should leave a message and staff will return the phone call. Families are encouraged to give as much advance notice for staff and residents to prepare for the visit. Visits will be scheduled in half hour time slots, which will allow for a 20-minute visit. This will allow staff time to assist residents to get to and from their assigned visit. Longer visits will be taken into consideration for special circumstances. Visitation hours are based on staff availability.
Current COVID-19 positive residents, residents with COVID-19 signs or symptoms, and residents in a 14-day quarantine or observation period are not eligible for outside visits.
One staff person should be assigned to each resident for the duration of the visit. Staff should maintain visual observation but provide as much distance as necessary to allow for privacy of the visit conversation.
Visitors must be screened by staff prior to the visit. Staff should use the visitor log to gather contact information and document screening questions. Temperatures of visitors must be taken. Any visitor with a temperature of 100 or greater or any of the following symptoms will be asked to leave. Screening questions include:
- In the last 14 days, has had contact with someone with a confirmed diagnosis of COVID19, or under investigation for COVID-19, or are ill with respiratory illness.
- Do you have a new fever (100 F or higher) or the sense of having a fever?
- Do you have a new cough that you cannot attribute to another health condition?
- Do you have a new shortness of breath that you cannot attribute to another health condition?
- Do you have a new sore throat that you cannot attribute to another health condition?
- Do you have new muscle aches that you cannot attribute to anther health condition or that may have been caused by a specific activity (such as physical exercise)?
Residents and visitors must wear a mask or other face covering during the visit, as tolerated and must support social distancing of at least 6 feet between the visitor and resident. If visitors do not have a mask, a cloth mask will be provided by the facility to use during the visit.
Due to the risk of exposure, holding hands, hugging, kissing, or other physical contact is not allowed during family visits. Visitors under age 12 years must be in the control of adults who bring them and must also comply with social distancing requirements. Pets must be under the control of the visitor bringing them in.
SWLC will provide alcohol-based hand rub to persons visiting residents and staff will provide verbal reminders of correct use.
Weather: Visits should occur only on days when there are no weather warnings that would put either the visitor or resident at risk.
St. William’s Living Center retains the right to deny outdoor visitation to specific residents only if they believe:
1. Circumstances pose a risk of transmitting COVID-19 to the facility because the resident or visitor does not comply with infection control guidance, or
2. The resident or visitor is at risk of abuse/harm.
