Recognition of Leadership: Donna Bartels

I want to take this moment to highlight Donna Bartels and the tremendous impact she has had on Willow Creek. She is not just an asset to our facility—she has truly made Willow Creek a home for both residents and staff.

Donna is more than just a boss—she is a leader in every sense of the word. She has a way of explaining things that resonate with employees, offering encouragement and guidance to help them grow in their roles. Her leadership sets the tone for compassion, hard work, and unwavering dedication.

At Willow Creek, leadership is not confined to offices or meetings—it happens in real-time, on the floor. And that’s exactly where you’ll find Donna. Whether answering a call light, assisting a resident, or providing support during a challenging shift, she leads by doing, not just directing. Her calm, encouraging demeanor makes even the hardest days more manageable.

Her door is always open—literally and figuratively. When she says, “I’m here for you,” she genuinely means it. Whether for a resident seeking comfort or a staff member needing guidance, Donna is present, patient, and engaged.

Every single day, Donna works tirelessly to keep Willow Creek running smoothly—a feat that is no small task. Yet, she accomplishes it with grace, determination, and unwavering dedication that inspires us all.

What Makes a Great Leader?

Donna shows us every single day:

  • Integrity – She leads with honesty and makes the right choices, even when they are difficult.
  • Empathy – She connects with people on a personal level, seeing beyond roles and routines.
  • Vision – She thinks ahead, building a stronger and more compassionate community.
  • Accountability – She takes ownership and expects the same from others, fostering responsibility rather than blame.
  • Communication – She speaks clearly and listens with both her heart and mind, balancing assertiveness with compassion.
  • Adaptability – No matter the challenge, she remains steady and finds a way forward.
  • Empowerment – She inspires those around her to be their best.
  • Humility – She never seeks credit, but she absolutely deserves every bit of recognition.

Donna, thank you for showing us what true leadership looks like. You care deeply—for our residents, for our staff, and for the mission we all share. Because of your endless hard work, compassion, and presence, Willow Creek is not just a workplace—it’s a family.

You are deeply appreciated, and your leadership is invaluable to everyone here.

Sincerely,

Dee

Employee Spotlight: Carrie, a Caregiver at Willow Creek!

In the Merriam-Webster Dictionary, the word “caregiver” is defined as: A person who provides direct care to someone in need. At Willow Creek Senior and Assisted Living in Henning, it means so much more!

Carrie Bushman is our employee spotlight this week. Her role as a caregiver is one of the most important positions in the Henning facility. It involves giving residents the support and care they need to live comfortable, happy lives. And Carrie is very good at what she does!

Carrie Bushman prepares for her day as a caregiver at Willow Creek.

What does an Assisted Living Caregiver Do?

Her day starts early at the computer, where she helps prepare the morning medication pass for the residents. Along with passing out medications, Carrie does skin and wound care, blood pressure checks, and blood sugar monitoring. She changes bedding and clothing and will often do small chores for residents around their apartments, such as watering plants, or putting items away that are hard to reach.

When the residents head off to breakfast, she begins making beds and cleaning. This often includes housekeeping and laundry.  For those who wish to eat breakfast in their rooms, she brings up their tray and gets them settled in for their meal. When breakfast is over, she cleans trays and takes out garbage.

Carrie runs errands around town for residents with mobility issues. She helps in the kitchen if necessary and does housekeeping in the main building as well as patient rooms. The residents have scheduled wash days where caregivers help them bathe, shave, and wash their hair. She also checks on residents daily to make sure daily personal care is not neglected.

But Carrie’s most important job is the socialization she provides. She can often be found laughing and visiting with residents and their guests, lending an ear whenever they need one.

How Carrie Became a Caregiver

Originally from Parkers Prairie, Carrie has lived in Henning for many years and knows many of the residents and their families. This is part of the reason she loves working at Willow Creek. As she puts it, “The staff is great and the residents are the best in the world!”

Carrie discusses the day’s schedule with Tim Kelly, Administrator of SWLC.

Before working at Willow Creek, Carrie was a kitchen manager and waitress at the Underwood Cafe, giving her plenty of experience working with people. She also worked in a pharmacy for 20 years, so she is well-versed in the medical field.

Activities are an important part of life at Willow Creek. Game nights, live music, and afternoon coffee hours run much smoother with experienced caregivers like Carrie helping out.

In her spare time, she enjoys lots of lake time in this beautiful area of Central Minnesota. She loves spending time with her pets and her family, including babysitting her nine grandbabies!

Interested to Learn More About Willow Creek?

Visit our website and contact Donna Bartels, our executive director for more information on what Willow Creek offers. Let us know if you are interested in working as a caregiver! Donna can give you all the details and the training can be done with the amazing staff of Willow Creek. Give us a call today at 218548-6683!

Employee Spotlight: Meet Dee, the LPN at Willow Creek!

Every great day starts with breakfast!

Dee Kropuenske knows this better than anyone. She is a Licensed Practical Nurse (LPN) working at Willow Creek in Henning and every morning she helps residents who need a bit of extra care, to the dining hall for a hearty breakfast. Always wearing a smile, she contributes so much to the assisted living community!

A Day In the Life of an LPN at Willow Creek

Dee starts every day at Willow Creek in the same place: at her computer station reviewing the day’s medication orders. She receives a report each morning from Donna Bartels, the Willow Creek Executive Director, detailing the day’s schedule.

Originally from Staples, Dee’s family and friends live in the Henning area and she has worked at Willow Creek for the last four years. She has been a nurse since 1996, bringing lots of experience in many different nursing environments to the role.

After breakfast, Dee helps clean up and assist residents to their rooms, and then she starts her medication duties. Keeping detailed and organized records is essential for any care facility, and much of Dee’s day is spent around this task.

She makes sure every residents gets the attention and medication they need at the time they need it. This means checking and double-checking medication orders and delivering them to residents throughout the day.

When she isn’t caring for the residents, she is caring for her family and friends, including two grandkids. She loves camping and fishing, and warm, summer nights!

Nursing’s Role in an Assisted Living

It is not uncommon to see Dee around town, running errands to and from the local clinic. As an LPN, she can collect samples for testing and drive them into the clinic without the patient needing to leave Willow Creek. 

One of the many perks of living at Willow Creek is the weekly visit by the in-house provider. When the doctor visits to check in on residents, Dee is available to assist. Her duties might include further monitoring and reporting to the doctor, or running to the pharmacy for updated medications.

Dee is also available for the residents when the doctor is not. She can dress and monitor wounds, alerting the doctor if additional care is necessary. Residents can have their vital signs checked and their blood drawn without leaving their home! 

What is Dee’s favorite part of working at Willow Creek? “Getting to know the residents!” she says, with a big, bright smile. Indeed, the residents ultimately benefit the most by having an LPN on duty. According to Donna, “Dee is vital to Willow Creek. She is truly a leader here in Henning!”

Interested In Assisted Living?

Willow Creek has many more amazing perks to offer its residents. If you’re interested in an assisted living facility, give us a call! Contact us for more information about the beautiful community of Henning and our facility.

Employee Spotlight: Meet Patty, Willow Creek’s Prize-Winning Baker

You need to add a widget, row, or prebuilt layout before you’ll see anything here. 🙂

It’s an early winter morning in Henning, MN, and Patty Winkler, the cook at Willow Creek Senior Community moves around the dining hall refilling coffee cups and cleaning off tables. As she works, she smiles, waves, and converses with her fellow employees and Willow Creek residents. It is clear, she takes pride and joy in her work.

Mornings at the Assisted Living Facility

A typical morning for Patty starts by preparing the kitchen for the day ahead. She makes her way between the refrigerator, cooktop, and pantry, adding a dash of this and a pinch of that to breakfast. Always taste testing to ensure the meal is up to par.

This morning’s meal includes pancakes, whipped up and perfectly cooked by Patty. Residents at Willow Creek are treated to three homemade meals every day. Patty stands by her cooking, making as much as she can from scratch.

The secret to her world-famous pancakes? A hint of vanilla and her own recipe, made with love.

After breakfast, she cleans and preps the kitchen for the next meal. She continues to chat with residents while restocking the dining hall. And she escorts any resident who needs help back to their apartments. Patty, like all employees at Willow Creek and St. William’s Living Center, is willing to step in and help wherever she is needed.

Patty’s Pies!

Born in Wadena, Patty considers herself a lifelong resident of Henning and has been with Willow Creek for many years as the head cook. Cooking isn’t just her job, it is one of her favorite pastimes, particularly baking!

Once a month, Patty treats the residents and staff to homemade pies. From apple to key lime, she has a knack for creating the perfect pastry. Lemon meringue is her personal favorite and one of the most requested pies on the menu.

Cooking isn’t the only thing that brings a smile to Patty’s face. She also enjoys singing, often humming a tune while hard at work in the kitchen at Willow Creek. In her younger years, she was a taxidermist and attended art and craft fairs around the country displaying and selling her artwork.

Nowadays, Patty likes to stick close to home. She spends much of her time with family, including her son and two adorable grandbabies. Her favorite thing to cook at home? Chicken dumpling soup! Her own, special recipe, of course.

When asked what her favorite part of working at Willow Creek is, “The people!” she says, without hesitation. The residents and staff at Willow Creek are a cherished second family to her. Everyone is willing to go above and beyond, and that suits Patty just fine!

Assisted Living is Living Done Right

At Willow Creek, resident satisfaction is our number one priority. There is never a shortage of smiling faces and full bellies in the dining hall, thanks to Patty and the rest of our amazing staff. If you or a family member is considering an assisted living facility, check out Willow Creek.  Contact us for more information about the amenities available in Henning!

Employee Spotlight: Meet Donna from Willow Creek!

Did you know that St. William’s Living Center recently took over operations at Willow Creek Senior Independent and Assisted Living in Henning, MN?

In September of 2024, Donna Bartels came on as the new Executive Director of Willow Creek and she has been hard at work since that time! Donna goes the extra mile for the residents and staff. Keep reading to learn more about her background and her plans for Willow Creek.

Over Twenty Years of Nursing Experience

Donna was born and raised near Parkers Prairie, MN and worked in assisted living care facilities during the early part of her career. For the last 20 years, she has worked as a Registered Nurse in hospital care in Central MN.

Why the move to Willow Creek?

After the pandemic, Donna felt like she wanted a change of pace. Hospital care had been her passion for years, but she felt a desire to move into a care facility where she could form deeper connections with residents and staff. Her prior facility was for-profit, and the fact that Willow Creek and SWLC are non-profit organizations appealed to her.

She also wanted to take on more of a leadership role in her local community. At her former care facility, Donna was responsible for big improvements in work and client care culture. She brought what she learned to Willow Creek.

A Culture of Communication

As soon as Donna started at Willow Creek, she implemented changes. For example, a resident can now get their blood drawn at Willow Creek rather than having to go to the clinic.

Donna also went to work getting to know the residents and staff with an open-door policy. Everyone at Willow Creek knows they can come to Donna with their comments or concerns.

A typical day for Donna starts in the dining room helping wherever she is needed to get breakfast prepared. She delivers breakfast trays to rooms, pours coffee for residents in the dining hall, and greets staff. When the meal is complete, she helps residents return safely to their rooms.

One resident, Glen, had been with Donna at a prior care facility and decided to move to Willow Creek when she did. He trusts Donna and loves that Willow Creek offers him more freedom and independence. Glen enjoys chatting with her while she delivers breakfast every morning.

After breakfast, Donna spends her days in her office, working on scheduling, safety planning, and connecting with service providers.

The Future Is Bright at Willow Creek

When asked about her plans for the future, Donna’s eyes light up. “I want to increase the number of services we offer,” she says. Willow Creek currently offers a game room, fitness room, and beauty salon. But Donna is always looking to improve, stating her number one goal is improving resident satisfaction.

Transportation to and from doctor appointments has been an issue for residents in the past. Donna has already brought in an urgent care provider to help residents with minor medical needs. This cuts down on the number of hospital visits and ambulance rides.

Donna is working with home care providers to bring physical therapy services to Willow Creek. She works with hospice providers and with the staff at St. William’s Living Center to ensure residents have the care they need when they need it. Residents of Willow Creek are given priority at St. William’s Living Center if they need placement in a skilled nursing facility.

Activities are also an important part of life at Willow Creek and Donna hopes to bring new, fresh activities to the residents in Henning. She plans to implement mixers, live music, birthday celebrations, and regular get-togethers with the residents.

Staff development is another big goal of Donna’s. She is working on team-building exercises, increased educational resources, and more gatherings to bring staff together and improve morale.

Willow Creek: Living Done Well!

If you or a loved one is looking for an assisted living facility, don’t hesitate to check out Willow Creek. Contact Donna anytime to learn about our many offerings!

St. William’s Living Center, Laurie Lahman Volunteer, Honored with Prestigious Award

St. William’s Living Center is thrilled to announce that Laurie, a dedicated volunteer at St. William’s Living Center, has been awarded the LeadingAge Minnesota District C Volunteer of the Year Award. This prestigious recognition celebrates Laurie’s unwavering commitment and significant contributions to enhancing the lives of seniors in at St. William’s Living Center.

Laurie has been a dedicated volunteer at St. William’s Living Center for over six years, often accompanied by her kind-hearted sidekick, Ford. Together, they brought countless smiles to the residents through their weekly visits. Ford, a certified therapy dog, began his service at the age of two and continued until his recent retirement in April 2024 due to an Achilles injury. Despite his injury, Ford logged over 320 service hours, with Laurie right by his side, offering conversation and friendliness that made their visits even more special.

Laurie recognizes the importance of animals in improving the mood and overall well-being of older adults. She began volunteering with Ford at Hospice of Douglas County, where they visited residents on hospice at St. William’s Living Center. Seeing the joy that Ford brought to the residents, Laurie expanded their visits to include all residents. Laurie and Ford quickly became a highlight of the week for many, with residents eagerly anticipating their visits.

Laurie’s exceptional commitment to the residents is evident in her actions. She remembers conversations from week to week, providing an ear to vent to, a shoulder to cry on, and a laugh when needed. Prior to Ford’s retirement, Laurie began visiting St. William’s Living Center twice a day, bringing Ford in the morning and returning in the afternoon to do manicures.

Laurie goes above and beyond in her volunteerism by truly caring for the residents as her family. She has even opened her home to residents, inviting them to see her farm animals and visit Ford after his retirement. Laurie’s dedication is clear, as she often visits residents outside of her scheduled volunteer times, showing that her volunteer work is not just a task but a passion that fills her cup as much as it does the residents’.

One heartwarming example of Laurie’s exceptional volunteerism is her Christmas gesture. Laurie, who also enjoys quilting, made fabric Christmas ornaments with a “Merry Paws” greeting and a Ford “signature.” She delivered these ornaments to each resident, reminding them that they are thought of and loved, especially during a time that can be difficult for those far from family.

Laurie’s recognition as the Leading Age MN District C Volunteer of the Year is a testament to her selflessness and the positive difference she makes in the lives of those she serves. St. William’s Living Center extends heartfelt congratulations and gratitude to Laurie for her outstanding service.

About LeadingAge Minnesota

Driven to transform and enhance the experience of aging, LeadingAge Minnesota works alongside its members, caregivers, advocates and consumers to collectively shape the future of aging services and ensure older adults in every community live with dignity, meaning and purpose. Together with more than 60,000 caregivers, LeadingAge Minnesota members provide quality care, services and support to 70,000 older adults every day in independent senior housing, assisted living communities, adult day, in-home care and skilled nursing facilities.

My Therapy Story by Jill

Well, I had pain going from my lower back right side going down around my hip, down my thigh, and into my groin. Needless to say, I could not really walk or lay down on my right side. I started therapy with Jenny and the exercises she had me do worked wonders. I was feeling great – then I fell! All the pain came back! But Jenny did wonders and I was able to do some of the harder exercises. Well, I am great now and I just finished my therapy – all done! 😊 Thank you very much Jenny, you were wonderful! 

My Therapy Story by Kad Wehking

My name is Kad. 

I had trouble with any and every exercise when I first came here. I tore my ACL during my senior year of basketball and, of course, had to go through surgery to fix it. Coming into therapy I thought I was never going to get better, but these three told me I would and made me work hard. Now, here I am graduating, thinking I wasn’t going to get better in the beginning. They work you to get you better, but in the nicest way. Thank you to these amazing people!

My Therapy Story By George Rubner

On April 21, 2022 I was crushed by a big oak tree.

 The Parkers ambulance came to the field and transported me to the hospital in Alexandria.  After the CT scan, they saw I had back injuries so off to St. Cloud in another ambulance.  I was in St. Cloud for six days.  Was in a lot of pain through the whole thing with broken back and crushed ribs.  They started therapy down there before I came to St. William’s.  It was very painful! 

When I got to St. William’s they started me on getting in and out of bed.  The Therapy program in the nursing home is very great.  I would recommend them anytime.  Just listen and learn.  Big Stone Therapies is great to have around.

George and Megan McCormick, PT, DPT

On ‘Graduation Day’ from Physical Therapy

So great to see him without a brace : )

My Therapy Story by Maxine Klimek

I am so grateful for a wonderful therapy facility here in Parkers Prairie.

I went through PT 3 full months with a good recovery after total knee replacement the end of January 2022.

The therapists I had are so understanding, caring and very knowledgeable.

My work is not done with though.  After being discharged I must continue the exercises at home to continue to gain strength.

I would highly recommend St. Williams Therapy Clinic.

I wish them all the best in their services.

I certainly will miss them all as we grow in knowing each other.

~ Maxine

Kyle Hart, PTA and Maxine Klimek