I want to take this moment to highlight Donna Bartels and the tremendous impact she has had on Willow Creek. She is not just an asset to our facility—she has truly made Willow Creek a home for both residents and staff.
Donna is more than just a boss—she is a leader in every sense of the word. She has a way of explaining things that resonate with employees, offering encouragement and guidance to help them grow in their roles. Her leadership sets the tone for compassion, hard work, and unwavering dedication.
At Willow Creek, leadership is not confined to offices or meetings—it happens in real-time, on the floor. And that’s exactly where you’ll find Donna. Whether answering a call light, assisting a resident, or providing support during a challenging shift, she leads by doing, not just directing. Her calm, encouraging demeanor makes even the hardest days more manageable.
Her door is always open—literally and figuratively. When she says, “I’m here for you,” she genuinely means it. Whether for a resident seeking comfort or a staff member needing guidance, Donna is present, patient, and engaged.
Every single day, Donna works tirelessly to keep Willow Creek running smoothly—a feat that is no small task. Yet, she accomplishes it with grace, determination, and unwavering dedication that inspires us all.
What Makes a Great Leader?
Donna shows us every single day:
- Integrity – She leads with honesty and makes the right choices, even when they are difficult.
- Empathy – She connects with people on a personal level, seeing beyond roles and routines.
- Vision – She thinks ahead, building a stronger and more compassionate community.
- Accountability – She takes ownership and expects the same from others, fostering responsibility rather than blame.
- Communication – She speaks clearly and listens with both her heart and mind, balancing assertiveness with compassion.
- Adaptability – No matter the challenge, she remains steady and finds a way forward.
- Empowerment – She inspires those around her to be their best.
- Humility – She never seeks credit, but she absolutely deserves every bit of recognition.
Donna, thank you for showing us what true leadership looks like. You care deeply—for our residents, for our staff, and for the mission we all share. Because of your endless hard work, compassion, and presence, Willow Creek is not just a workplace—it’s a family.
You are deeply appreciated, and your leadership is invaluable to everyone here.
Sincerely,
Dee








